Frequently Asked Questions

Everything you need to know about shopping with Chia.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return or exchange.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you ship internationally?

Yes, Chia ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption and secure payment gateways to ensure your data and transaction details are protected.